Articles tagged with: long-term
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By MARCUS BOWMAN, Spacing Toronto
Adam Giambrone took some time this afternoon to address the fast escalating criticism of customer service on the TTC. His message was one of commitment to a new focus at the commission. Acknowledging the ‘perfect storm’ of bad press that started with the botched fare hike and culminated last week with a slew of pictures of sleeping employees; the Chair stated that this is was an opportunity the commission could seize upon to refocus itself on the issue of customer service.
“Focus” was indeed the word of day, …
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10382 • Adam Giambrone • Bus Stops • Customer Dissatisfaction • Customer Service • Fair Hike • Focus • Google Transit • GPS based Next Vehicle • long-term • Next Train • Next Vehicle Arrival • Online Trip Planner • Perfect Storm • SMS Numbers • streetcars • Subway Stations • Technological Improvements • Transit System • TTC • TTC Employees • TTC Riders • TTC Staff
